Protecting your privacy is important to go2 Tourism HR Society (“go2HR“).  This Policy explains how go2HR collects, uses, and discloses the  personal information you may provide while using go2HR’s website, and  the services provided through the Website. It is always your choice  whether or not to provide personal information through the Website. Any  personal information you provide will be treated with care and, subject  to this Policy, will not be used or disclosed in ways to which you have  not consented.

As used in this Policy, “personal information” means  information about an identifiable individual, and which is defined or  deemed as such pursuant to any applicable laws or regulations related to  privacy or data protection.

Your Consent

1. By using a Website or submitting information to go2HR through or  in connection with a Website, you signify your consent to go2HR’s  collection, use, and disclosure of your personal information in  accordance with this Policy. If you do not agree with this Policy, you  may not use a Website or submit information to go2HR through or in  connection with a Website.

Information Automatically Collected

2. Website – As is typical with many other Internet websites,  the Website automatically collect certain information regarding Website  users, such as the date and time you access the Website, the Internet  address of the website from which you linked to the Website, the  operating system you are using, and the Website pages read and images  viewed. This information is used for Website and system administration  purposes and to improve the Website.

3. Cookies – The Website uses “cookies”, a technology that  installs a small amount of information on a Website user’s computer to  permit the Website to recognize future visits using that computer.  Cookies enhance the convenience and use of the Website. For example, the  information provided through cookies is used to recognize you as a  previous user of the Website (so you do not have to enter your personal  information every time), offer personalized web page content and  information for your use and otherwise facilitate your Website  experience. Advertisements displayed on the Website may also contain  cookies or other technologies. You may choose to decline cookies if your  browser permits, but doing so may affect your use of the Website and  your ability to access certain features of the Website.

Personal Information You Specifically Provide

4. Your Personal Information – In your dealings with go2HR and  during your use of the Website, you may be asked to voluntarily provide  personal information (such as your personal name, age, email address,  postal address, telephone number, place of employment, work experience  and credit card information) for purposes such as registering and paying  for a professional certification, facilitating communications with you  or facilitating your use of the Website. If you choose not to provide  certain requested personal information, you will not be able to use the  services provided by go2HR or use certain features of the Website.

5. Use of Your Personal Information – go2HR may use your  personal information to contact and correspond with you, respond to your  communications, provide services to you, process transactions with you,  facilitate and enhance your use of the Website and as otherwise  permitted by law. go2HR may develop a confidential profile for you,  which will be used to provide services to you and facilitate your use of  the Website. Additionally, go2HR may keep a record of all  communications with you.

6. Emails from go2HR – If go2HR has a valid consent available  to it at law (including express or implied consent), or if consent is  not required at law, then, subject to applicable laws and regulations,  go2HR may send to you, from time to time, email or other communications  containing information about go2HR and the Website and other matters  go2HR believes will interest you. At any time you may ask go2HR to stop  sending you email and other information by sending your request by email  to go2HR. Also, where legally required, each email go2HR sends to you  will tell you how to decline further unsolicited email. Notwithstanding  the foregoing, go2HR reserves the right to retain your personal  information and to contact you where required or permitted to do so by  applicable law.

7. Disclosure of Your Personal Information – go2HR may  disclose your personal information in the following circumstances and as  otherwise required or permitted by applicable law:

(a) Disclosure of Certificate Numbers – If you participate in a  certification program through go2HR, go2HR may disclose your personal  information, including your name, certificate type and certificate  number, to British Columbia government authorities (including without  limitation the British Columbia Liquor Control and Licensing Branch of  the Ministry Of Public Safety And Solicitor General), your employers and  your prospective employers. go2HR is not obligated to verify the  identity or authority of any person purporting to be your employer or  prospective employer. go2HR has no control over, or liability for, those  persons’ use and disclosure of your personal information, and that use  and disclosure is not subject to this Policy. If you do not wish your  personal information to be disclosed to British Columbia government  authorities, your employers and your prospective employers, you may not  participate in any certification program through go2HR.

(b) Disclosure to Authorizing Persons – If you use a Website  on behalf of another person or organization (such as your employer),  go2HR may provide your personal information to that authorizing  person/organization. go2HR has no control over the use of your personal  information by the authorizing person/organization, and that use is not  subject to this Policy. If you do not wish your personal information to  be disclosed to the person/organization on whose behalf you use a  Website, you may not use the Website.

(c) Discussion Forum Disclosures – If you voluntarily submit  or post materials to a Website discussion forum, certain of your  personal information may be automatically included in the posting,  including without limitation your user name and email address. go2HR has  no control over, or liability for, the collection, use or disclosure of  any posted materials or your included personal information by users of  the Website, and their use and disclosure of the posted materials and  your personal information is not subject to this Policy. If you do not  wish your personal information to be disclosed to other Website users,  you may not post materials to the Website discussion forum.

(d) Disclosure to Affiliates Agents and Suppliers – go2HR may  provide your personal information to its affiliates, agents, suppliers  and service providers (such as credit card service providers) for use in  connection with matters relating to your use of the Website or the  provision of services to you. go2HR requires its affiliates, agents,  suppliers and service providers to agree to use your personal  information only for the purposes for which it is provided to them, and  to protect the privacy of your personal information in a manner that is  consistent with this Policy.

(e) Disclosure in Business Transfers – go2HR may be involved  in the sale or transfer of some or all of its business. As part of that  sale or transfer, or for due diligence purposes in connection with such  proposed transaction, go2HR may disclose your personal information to  the acquiring organization or potential acquiring organization, but will  require the acquiring organization to agree to protect the privacy of  your personal information in a manner that is consistent with this  Policy and in compliance with applicable law. go2HR has no liability for  the acquiring organization’s use and disclosure of your personal  information.

(f) Law Enforcement and Legal Disclosure – go2HR may disclose  your personal information to a government institution that has asserted  its lawful authority to obtain the information or where go2HR has  reasonable grounds to believe the information could be useful in the  investigation of unlawful activity, or to comply with a subpoena or  warrant or an order made by a court, person or body with jurisdiction to  compel the production of information, or to comply with court rules  regarding the production of records and information, or to its legal  counsel. go2HR has no control over, or liability for, those persons’ use  and disclosure of your personal information, and that use and  disclosure is not subject to this Policy.

Other Matters

8. Depersonalized Information – go2HR may use personal  information to create non-personal information regarding the use of the  Website and related services. go2HR may then disclose that non-personal  information to other persons and permanently retain that non-personal  information for future use.

9. Business Contact Information – To the extent permitted by  law, the provisions of this Policy concerning “personal information” do  not apply to information (such as your personal name, position or title,  business address, business telephone number, business fax number and  business email address) which enable you to be contacted at a place of  business.

10. Location of Information – go2HR may transmit your personal  information outside of Canada, including to the United States, for  processing by go2HR, its affiliates or third party service providers for  some or all of the purposes described in this Policy. While outside of  Canada, personal information may be accessible to law enforcement and  national security authorities of the foreign jurisdiction.

11. Securing Your Information – To help protect the  confidentiality of your personal information, go2HR employs reasonable  security safeguards appropriate to the sensitivity of the information.  Nevertheless, security risks cannot be eliminated and go2HR cannot  guarantee that your personal information will not be used or disclosed  in ways not otherwise described in this Policy.

12. Accessing Your Personal Information – You may request  access to your personal information and information about go2HR’s  collection, use and disclosure of that information by sending your  request by email to go2HR. Subject to certain exceptions prescribed by law, and where  the identity of the requester can be confirmed, you will be given access  to your personal information within a reasonable time (generally 30  days), or go2HR will provide an explanation if additional time is  required to fulfil the request, and you will be entitled to challenge  the accuracy and completeness of the information and to have it amended  as appropriate. go2HR’s response will typically be provided for a  minimal handling fee which go2HR reserves the right to vary depending on  the nature of the request and the amount of information involved. go2HR  will inform the individual of the approximate cost to provide the  response, and will provide the information upon receipt of payment.  go2HR uses reasonable efforts to keep its records as accurate and  complete as possible. You can help us maintain the accuracy of your  information by notifying us of any changes to your personal information.

13. Withdrawal of Consent – Individuals have the right to  withdraw their consent to the collection, use, or disclosure of their  personal information at any time, except where that withdrawal would  frustrate the performance of a legal obligation by go2HR. Upon  reasonable written notice given to go2HR, all personal information held  by go2HR that is identifiable to that individual will be removed from  go2HR’s records and a notice of the impact of that removal will be  provided to the individual. Notwithstanding the foregoing, if you  withdraw consent go2HR nonetheless reserves the right to retain,  collect, use and disclose your personal information without your consent  where go2HR is required or permitted to do so by applicable law.

14. Retention of Personal Information – Personal information  will be retained in accordance with this Policy for as long as may be  necessary or relevant for the identified purpose of collection, or as  may be required or permitted by applicable law, after which time it will  be made non-personally identifying or destroyed unless you further  consent to its continued retention. Personal information which has been  used to make a decision about an individual will be retained long enough  (for at least one year after using it) to reasonably allow the  individual access to the information after the decision, and long enough  to exhaust any access request or a challenge an individual may bring  under applicable privacy laws.

15. Other Web Sites – The Website may contain links to other  websites or Internet resources, including websites operated by other  persons. When you click on one of those links you are contacting another  website. go2HR has no responsibility or liability for or control over  those other websites or their collection, use and disclosure of your  personal information.

16. Terms of Use Agreement – The go2HR Website Use Agreement contains important provisions, including provisions disclaiming,  limiting or excluding go2HR’s liability for your use of the Website and  provisions determining the applicable law and exclusive jurisdiction for  the resolution of any disputes regarding the Website. Each of those  provisions applies to any disputes that may arise in relation to this  Policy or go2HR’s collection, use and disclosure of your personal  information, and are of the same force and effect as if they had been  reproduced directly in this Policy.

17. Former Users – If you stop using the Website or your  permission to use the Website is terminated, go2HR may continue to use  and disclose your personal information in accordance with this Policy as  amended from time to time. However, if you want go2HR to stop sending  you unsolicited email and other information, please send your request by  email to go2HR.

18. Policy Changes – To accommodate changes in the Website,  changing technology, and legal developments, this Policy may be changed  from time to time in go2HR’s discretion and without any prior notice or  liability to you or any other person. New versions of this Policy will  be posted here. go2HR’s collection, use and disclosure of your personal  information will be governed by the version of this Policy in effect at  that time. Your continued dealings with go2HR or your use of the Website  subsequent to any changes to this Policy will signify your consent to  the collection, use and disclosure of your personal information in  accordance with the changed Policy. Accordingly, when you use the  Website you should check the date of this Policy and review any changes  since the last version. You should also bookmark this page and  periodically review this Policy to ensure that you are familiar with the  most current version.

19. Your Comments – If you have any comments or questions about this Policy or your personal information, please send your comments by email or to go2HR’s Privacy Manager at Suite 450, One Bentall Centre, 505 Burrard Street, P.O. Box 59, Vancouver, BC V7X 1M3.

The parties have expressly requested and required that this Privacy  Policy and all other related documents be drawn up in the English  language. Les parties conviennent et exigent expressement que ce  Politique et tous les documents qui s’y rapportent soient rediges en  anglais.